Designed and implemented Y2K testing strategies on multiple projects.
Projects involved testing the AT&T/Lucent Conversant IVR Systems in use by Convergys clients such as Bristol Meyers, GE,
Marriot, Kraft and others.
Worked in team environment, coordinating efforts between developers and testing teams.
Designed test plans and documented testing results. Using Test Director, WinRunner automated testing tools for accuracy and efficiency. Proterm Traces and the Rumba emulator macro language used to isolate and track processes.
